ADDICOO GROUP

Privacy

Information on the processing of personal data

The protection of personal data is important to ADDICOO GROUP s.r.o. We process personal data responsibly, securely, and only to the extent necessary for a specific purpose.

This document explains what personal data we may collect through our websites, why we process it, how long we retain it, and what rights you have in connection with its processing.

1Controller of personal data

The controller of personal data is:

ADDICOO GROUP s.r.o.

Registered office
Stošíkovice na Louce 136, 671 61 Stošíkovice na Louce, Czech Republic
Company ID (IČO)
47681853
VAT ID (DIČ)
CZ47681853
Company registered in the commercial register kept by
the Regional Court in Brno, section C, file no. 148917
Email for questions concerning personal data
office@addicoo.com
Telephone
+420 724 009 746

Referred to below as “ADDICOO” or “the controller”.

2What personal data we process

Through our websites we may process the following categories of personal data:

  1. Identification data (first name, surname, title)
  2. Contact data (email, telephone, postal address)
  3. Data from contact and enquiry forms
  4. Data about your professional role and employer in the context of business communication
  5. Data related to newsletter subscription
  6. Data contained in job applications (CV, cover letter, references)
  7. Technical data and website usage data (IP address, browser type, access time)
  8. Data from cookies and similar technologies
  9. Data shared by third-party content (e.g. embedded videos, maps)
  10. Other data you knowingly provide when communicating with us

We process personal data only to the extent necessary for the specific purpose, and we do not collect more data than is needed for that purpose.

3Contact and enquiry forms

If you send us a message through a contact or enquiry form, we process the data you provide in order to respond to your enquiry and handle the related communication.

  • Responding to your message or enquiry
  • Preparing a commercial proposal or contract
  • Communicating with you in connection with your enquiry
  • Keeping a record of the communication for possible follow-up questions
  • Handling any complaints and feedback

The legal basis for processing is Article 6(1)(b) of the GDPR (performance of a contract or pre-contractual measures), or Article 6(1)(f) of the GDPR (ADDICOO’s legitimate interest in handling enquiries and communicating with interested parties).

We retain data from forms for as long as is necessary to handle your enquiry, and afterwards for a reasonable period during which it may be needed for record keeping or the assertion of legal claims. After that period we anonymise or securely dispose of the data.

4Newsletter and commercial communications

If you subscribe to our newsletter or commercial communications, we process your data in order to send you information about our products, services and events.

  • Sending the newsletter
  • Information about new products and innovations
  • Invitations to professional events, webinars and trade fairs
  • Commercial offers tailored to your interests
  • Measuring the effectiveness of sent communications, such as email opens

The legal basis is your consent (Article 6(1)(a) GDPR), which you give when subscribing. You may withdraw your consent at any time.

To send email communications we use the Ecomail service, which acts as a processor of personal data on our behalf. Ecomail processes your data only on our instructions and in line with the applicable requirements for the security of personal data.

You can unsubscribe from the newsletter at any time using the link in every email, or by sending a request to our contact email. After you unsubscribe, we delete your data for the purpose of sending communications.

5Selection procedures and careers

If you send us a job application, we process the data contained in your CV and other supporting documents in order to assess your suitability for the selected position.

  • Assessing your qualifications and suitability for the position
  • Communicating about the selection procedure and arranging an interview
  • Adding you to the database of candidates for future vacancies, only with your consent
  • Keeping records of the course of the selection procedure

The legal basis is your consent (Article 6(1)(a) GDPR), which you give by submitting the application. A separate consent is required for inclusion in the database of candidates.

We retain candidate data for the duration of the selection procedure and afterwards for a reasonable period. When you are included in the database of candidates, we retain the data for the period set by your consent.

We retain personal data only for as long as is strictly necessary to fulfil the purpose for which it was collected, and afterwards we securely delete it.

6Cookies and use of the websites

Our websites use cookies and similar technologies that help ensure the functionality of the site, measure traffic, and optionally display relevant content.

Necessary cookies

Necessary cookies are required for the basic functioning of the website. Without them the pages cannot be displayed correctly or their functions used. These cookies may be technically restricted, but disabling them affects the functionality of the site.

Analytical cookies

Analytical cookies allow us to obtain anonymised statistics about how visitors use our pages and help us improve the website. These cookies are processed with your consent.

Marketing cookies

Marketing cookies are used to measure the effectiveness of advertising campaigns and to offer content that may interest you. Sharing of this data with third parties takes place only with your consent.

You can adjust your cookie preferences at any time in the relevant settings of your browser, or through the consent management tool if one is available.

Detailed information about individual cookies and their purpose can be found in a separate cookie policy.

7Videos, maps and third-party content

Videos, maps or other third-party content may be embedded on our website. When such content is displayed, your data may be transferred to the relevant provider.

  • Embedded videos, for example from YouTube
  • Interactive maps, for example from Google Maps
  • Social media sharing, for example LinkedIn or Facebook buttons
  • Analytical and conversion tools from third parties
  • Other embedded content from external sources

When interacting with such content, the privacy policy of the relevant provider applies. We recommend that you familiarise yourself with it.

The specific list of services must be completed according to the actual technical implementation of the website.

8Who may be given access to the data

Your personal data is disclosed only where necessary, and only to the following categories of partners:

  • Processors providing technical and hosting services, for example the operator of the newsletter platform
  • Suppliers of CRM and customer record tools
  • Providers of analytical and measurement services
  • Providers of services for embedded third-party content
  • Tax, legal and financial advisers in the context of legal obligations
  • Other suppliers involved in customer communication, solely on the basis of a data processing agreement

All processors have signed a data processing agreement with us, requiring them to protect your data and to process it only on our instructions and in compliance with the GDPR.

Your data may also be provided to the relevant state authorities in cases laid down by law.

9Transfers of data outside the European Union

Some of the services we use may be operated outside the European Union, for example in the United States or another third country. In such cases we ensure the protection of your data in line with the applicable legal requirements, for example on the basis of standard contractual clauses approved by the European Commission or other appropriate safeguards.

Before transferring data outside the EU, we verify that the receiving party provides a level of protection corresponding to European standards.

This section must be adjusted according to the services actually used on the ADDICOO website.

10How long we retain personal data

We retain personal data only for as long as is necessary to fulfil the purpose for which it was processed. The specific retention periods depend on the reason for processing:

  • Enquiries and communication: for the time needed to handle them, and afterwards for a reasonable period for archiving the communication
  • Newsletter: until you unsubscribe
  • Job applications: for the duration of the procedure and afterwards according to internal rules
  • Data from contractual relationships: for the duration of the contract and afterwards for the period set by law
  • Cookie data: depending on their type and your consent
  • Data from analytical tools: for the period set in the relevant tool

After the relevant period has elapsed, we securely delete your personal data or anonymise it so that no individual can be identified from it.

11Your rights

In connection with the processing of your personal data you have the following rights:

  1. The right to be informed about the processing of your data
  2. The right of access to your personal data
  3. The right to rectify inaccurate or incomplete data
  4. The right to erasure (the “right to be forgotten”) under the specified conditions
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object to processing
  8. The right to withdraw consent to processing at any time
  9. The right to lodge a complaint with the supervisory authority

The exercise of some rights may be limited where complying with your request would affect the rights and freedoms of others, or where it is required by ADDICOO’s legal obligations.

12How you can exercise your rights

You can exercise your rights by sending a request to the following address:

Email
office@addicoo.com
Address
ADDICOO GROUP s.r.o., Stošíkovice na Louce 136, 671 61 Stošíkovice na Louce, Czech Republic

When handling your request, we reserve the right to verify your identity, in particular where fulfilling the request could affect the rights of third parties. To verify your identity we may ask you to provide the necessary details.

13Complaint to the supervisory authority

If you believe that the processing of your personal data has not complied with the applicable legal regulations, you may lodge a complaint with the supervisory authority. In the Czech Republic this is:

Office for Personal Data Protection
Pplk. Sochora 27
170 00 Prague 7

Lodging a complaint with the supervisory authority does not prevent you from resolving disputes with ADDICOO directly with us, or before the competent court.

14Security of personal data

ADDICOO takes appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, loss or destruction. We regularly review and update these measures.

Security includes restricting access to authorised persons only, encrypting data transmission, and other technical means consistent with current standards. No system, however, can be regarded as absolutely secure.

15Changes to this information

We may update this information on the processing of personal data from time to time so that it reflects changes in our practice or in the law. The current version will always be published on our website.

In the event of material changes, we will inform you in an appropriate way, for example by displaying a notice on the website or by email, where we hold your email address.